Customer Support & Technical Helpdesk Staffing

Customized, Project-Based & Flexible Non-IT Hiring Solutions for Startups and SMEs

At ARCK Recruitment (Arckits), we empower startups and SMEs to build high-performing customer support and technical helpdesk teams — without the usual recruitment hassle. Whether you need inbound call agents, Tier 1 technical support specialists, or email and chat-based service teams, we deliver pre-vetted, experienced professionals trained in the latest CRM tools, ticketing systems, and multichannel communication platforms.

Our candidates help you enhance customer satisfaction and retention by providing expert support tailored to your unique business needs.

Why Choose ARCK Recruitment?

• • Skilled, Pre-Vetted Talent: Candidates are rigorously trained and tested in popular CRM software, ticketing systems, and customer-first communication skills.

  • Multichannel Support Expertise: We source professionals experienced in voice calls, email, live chat, social media, and helpdesk platforms.

  • Flexible Hiring Models: Hire on your terms — full-time, part-time, seasonal, or project-based staffing options.

  • Cost-Effective Scaling: Optimize your customer service budget by reducing overheads while maintaining top-quality support — ideal for fast-growing startups and lean SMEs.

🛠️ How Our Process Works

1. Needs Discovery: We understand your business goals, customer service model, and key performance expectations.
2. Targeted Talent Sourcing: We match you with candidates who have relevant industry experience, tool proficiency, and communication style.
3. Screening & Onboarding: We manage skill assessments, language fluency checks, and thorough background verifications to ensure the best fit.
4. Ongoing Support & Flexibility: Scale your team up or down easily as your business evolves, with continued support from our recruitment experts.

🟩 Roles We Staff Under Customer Support & Helpdesk

We provide trained, pre-vetted professionals across all customer-facing and support operations — available for remote, in-office, hybrid, and project-based hiring models.

Roles we provide:

• Customer Support Executive (Voice & Non-Voice)

• Chat Support Agent

• Email Support Representative

• Technical Helpdesk Specialist

• Multilingual Support Agent (if required)

• Call Center Associate (Inbound/Outbound)

• CRM & Ticketing Tool Specialist (e.g., Freshdesk, Zendesk)

🧩 Available for: Temporary | Contractual | Project-Based | Permanent
🧩 Work Modes: Remote | In-Office | Hybrid

✉️ Ready to Build Your Customer Support & Technical Helpdesk Team?

Let ARCK Recruitment help you deliver exceptional customer experiences faster and more affordably.

📧 Contact us today at info@arckits.com  to explore our flexible and customized customer support staffing solutions for startups and SMEs.